MANILA: To increase its market share and provide commercial vehicle buyers with an exceptional after-sales service experience, Foton Motor Philippines is making great efforts. In order to introduce its Foton Davao Parts Warehouse Hub, the company collaborated with logistics and supply chain management professionals, 888 FastEasy Inc. and J&T Express Philippines.
KEY POINTS
How can Foton users benefit from the Foton Davao Parts Warehouse Hub?
Thanks to its sophisticated inventory management system, which is professionally managed by Foton’s highly qualified staff, the Foton Davao Parts Warehouse Hub operates at maximum efficiency. This minimizes potential delays for customers by ensuring fast and efficient movement of spare parts to and from the warehouse.
A 1,600-square-meter factory owned by Foton is located in Panacan, Davao City, and carries a variety of wear products and fast-moving preventive maintenance parts such as spark plugs, filters, lubricants and brake pads. In addition, a wide variety of aftermarket body parts are available, including bumpers, grilles, headlights and taillights. The aftermarket parts center maintains internal engine parts including valves, pistons and crankshafts to further enhance their offerings.
Thanks to its sophisticated inventory management system, professionally managed by highly qualified Foton personnel, the Foton Davao Parts Warehouse Hub operates at maximum efficiency. This minimizes potential delays for customers by ensuring the fast and efficient flow of spare parts to and from the warehouse. Foton strives to reduce the inconvenience of long wait times that customers may have experienced with other brands by keeping a large inventory on hand.
Foton Motor Philippines General Manager Levy Santos expressed his belief in these cutting-edge aftersales programs, highlighting how they will enhance the customer experience with the Foton brand.
He stated: “Our spare parts availability program underscores a commitment we have made since the beginning of our operations here 16 years ago, one of constant improvement in the quality of Foton’s customer service. We strive to ensure that our customers never have to endure long wait times for parts. With our extensive inventory, we can virtually build an entire vehicle. Our goal is to exceed expectations and provide an unmatched level of service.”
Photos by Foton Motor Philippines Inc.,
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