Anaheim, Calif., May 02, 2023 (GLOBE NEWSWIRE) — Volvo Trucks North America today announced updates to its Volvo Blue service contract: its dealer-managed service plan introduced earlier this year to help fleet customers to continue increasing uptime and efficiency. Since first launching the Volvo Blue service contract, Volvo Trucks has onboarded and certified 37 dealer locations in the US, with an additional seven locations coming online in the near future. The expanded adoption of Volvo Blue’s new end-to-end service contract was announced during a press event on Tuesday, May 2 at the Advanced Clean Transportation (ACT) Expo.
In the United States, 37 dealers from eight dealer management groups have been trained to sell and support Volvo Blue service contract components. Seven additional locations are nearing completion of the rollout this year.
- Bergey’s Truck Center – 14 locations in Pennsylvania, New Jersey, Delaware and Maryland
- Nextran Truck Centers – 9 locations in Missouri, Kansas, Alabama and Florida
- Bruckner’s Truck & Equipment – 5 locations in Texas and Oklahoma
- Tri-State Truck Center – 5 locations Arkansas, Mississippi, Missouri and Tennessee
- Affinity Truck Center – 1 location in California
- GATR Truck Center – 1 location in Iowa
- McMahon Truck Centers – 1 location in Ohio
- Vanguard Truck Centers – 1 location in Texas
“As trucks become more technologically advanced and the value of uptime continues to increase exponentially, fleets are recognizing the value of having a dedicated Volvo Trucks fleet manager at their local dealership to provide intelligent maintenance data-driven, with a program that maximizes uptime by minimizing shop visits,” said Peter Voorhoeve, president of Volvo Trucks North America. “With a dedicated fleet manager that monitors vehicle health, available software updates and scheduled maintenance, operators and owner fleets can focus on growing their business without having to spend time and resources on maintaining – keep up with maintenance records and run the risk of over- or under-maintenance. your trucks, adding uptime and value to your bottom line.”
The benefits of the Volvo Blue service contract include:
- “Fleet Manager” Concierge Support. – Customers are assigned a designated dealer fleet manager to serve as the primary contact for all scheduled maintenance, software upgrades and repair needs. Whether a vehicle needs a quick check engine light or a more complicated vehicle repair, the premium level of managed service provided through the Volvo Blue service contract allows customers to stay focused on their day-to-day operations.
- Adaptive maintenance approach to increase uptime — The Volvo Blue service contract provides an individualized maintenance plan for each vehicle based on its actual use. This intelligent maintenance approach has allowed fleets to reduce downtime by 20% with a standard 500,000 mile plan.
- Remote diagnosis – Using connected technology, Volvo Trucks can remotely diagnose whether a truck needs to be scheduled for maintenance or repair. If any problem arises, the driver is notified to contact the dealer and the dealer has instant information about the case.
- Advanced Dealer Preparation – Fleets can schedule routine visits up to 30 days in advance, giving dealers ample lead time to secure all the parts and resources needed for the visit, allowing them to get their trucks back on the road. customers faster.
- Combined updates – Multiple vehicle upgrades can be combined into a single service visit to reduce the number of service appointments required. For example, a 150 km valve adjustment will be completed during a 120 km preventive maintenance service.
- Reduced environmental impact – Instead of relying on fixed mileage intervals, Volvo Trucks technicians will perform an oil analysis at each oil drain to determine if oil drains are occurring at the right time or if the intervals need to be modified. This approach helps reduce the amount of oil drains performed, which reduces the associated environmental impact.
- Proactive inspections of 74 points – After preventive maintenance, trained Volvo Trucks technicians perform a 74-point inspection to determine if any additional repairs are needed before the truck leaves the dealership. These comprehensive inspections have proven to provide a significant decrease in Department of Transportation (DOT) violations for customers.
- Reliable / quality parts – Certified Volvo Trucks technicians use genuine or authorized Volvo parts with access to all the necessary specialist equipment, diagnostic tools and database systems. Qualified and trained mechanics perform and follow the original Volvo service process operations required to ensure uptime and functionality.
- Flexible contract terms – Customers can purchase the Volvo Blue service contract for coverage between 100,000 and 600,000 miles (in 50,000 or 100,000 mile increments), allowing flexibility based on the expected life cycle of the truck within the fleet.
- Convenient financing options –The Volvo Blue service contract offers convenient invoicing by bundling services and maintenance costs with the purchase of the truck or built into monthly payments, allowing customers to plan vehicle maintenance with regular scheduled expenses.
“Customers who take out the Volvo Blue service contract experience longer truck uptime than they had before, reducing the number of oil changes and breakdowns with Volvo Trucks’ optimized service plan,” he said Mike Furst, Leasing and Services Contract Manager. technology solutions, Volvo Trucks North America. “We also have the ability to diagnose and repair some powertrain-related issues through remote software updates and proactively identify existing or future issues through a comprehensive 74-point inspection plan at any of our nearly 40 certified dealers of Volvo across the country.”
For more information about Volvo Trucks North America and the Volvo VNR Electric, visit the company’s website. To find a certified Volvo Trucks electric vehicle dealer near you, visit the company’s Find a Dealer page.
For more information, please contact:
Kyle Zimmerman
Director of Public Relations, Volvo Trucks North America
kyle.zimmerman@volvo.com
(704) 677-9757
Volvo Trucks North America, headquartered in Greensboro, North Carolina, is one of the leading heavy truck manufacturers in North America. Its commitment to Uptime Services is delivered by a network of nearly 400 authorized dealers in North America and the Volvo Trucks 24/7 Activity Center. Every Volvo truck is assembled at the Volvo Trucks New River Valley manufacturing facility in Dublin, Virginia, which meets the internationally recognized ISO 9001 quality standard, the 14001 standard for environmental stewardship and is certified dual ISO 50001/Energy performance superior to platinum level. , which indicates sustained excellence in energy management. Volvo Trucks North America provides complete transportation solutions to its customers, offering a full range of diesel, alternative fuel and fully electric vehicles, and is part of the global Volvo Trucks organization.
Volvo Trucks offers complete transport solutions for demanding professional customers with its full range of medium and heavy duty trucks. Customer support is provided through a global dealer network with 2,300 service points in approximately 130 countries. Volvo trucks are assembled in 12 countries around the world. By 2022, approximately 145,000 Volvo trucks were delivered worldwide. Volvo Trucks is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines. The group also offers complete financing and service solutions. The work of Volvo Trucks is based on the core values of quality, safety and care for the environment.
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Volvo Blue service contract
