JACKSONVILLE, Fla. — Just a few days ago, we told you about two First Coast News viewers with a common problem. Both have Hyundai vehicles and say their cars are not drivable.
Cody Evans and Wanda Burrow want their Tucson and Sonata repaired, but Hyundai representatives won’t take responsibility. They say the drivers did not maintain their vehicles properly. Evans and Burrow disagree.
Since their story aired, a Hyundai representative has contacted both drivers.
“He said they just got the claim and they’re going to review it again and see what they can do about it,” Cody Evans said.
First Coast News has received several emails from viewers with the same problem. It is important that you document all of your efforts to correct the problem with your vehicle. Keep a record of all emails, phone calls and other documents from your interaction with your local Hyundai dealer.
First Coast News Presenter Anthony Austin has been speaking to a senior Hyundai executive. He has directed Anthony to forward emails from Hyundai drivers to him.
The senior director also requested that we share this information:
Recommended maintenance: Owners should refer to their vehicle’s owner’s manual and follow the scheduled maintenance schedule for the type of driving condition applicable to the owner’s driving habits. In general, for most vehicles, the engine oil and oil filter should be changed at least every 7,500 miles or every 12 months, whichever comes first, for non-turbocharged vehicles and every 5,000 miles or every 12 months, whichever comes first, for turbos. vehicles, under normal driving conditions. Owners must be responsible for keeping copies of their maintenance records. Regular maintenance is essential to obtain the maximum level of performance, safety and reliability of the vehicle.
For potential buyers of used vehicles: We strongly recommend that you do your due diligence before purchasing to verify that the vehicle has been properly maintained to manufacturer specifications, including obtaining copies of maintenance records from the sellers and previous owners where available . Potential buyers can also use services like CarFaxTM to get reports of maintenance histories, collisions and other potential risks. We encourage owners to review these reports carefully.
First Coast News also spoke with attorney Matthew Schelkopf who has filed lawsuits on behalf of Hyundai/Kia drivers.
In 2021, there was a class action settlement for certain Hyundai and Kia vehicles that contained the 2.0L and 2.4L GDI Theta II engines. Specifically, this lawsuit extended the warranty (and offered refunds) if the engine experienced a connecting rod bearing failure within the rotating assembly.
The law firm is currently in the process of settling a class action lawsuit against Hyundai and Kia for certain Hyundai and Kia vehicles containing the Nu 2.0L GDI, 2.4L MPI Theta II and 1.6L GDI engines. This lawsuit seeks to extend the warranty (and offer refunds) if the engine experienced a connecting rod bearing failure within the rotating assembly. This case has not been finally approved by the court and the final approval hearing is currently scheduled for September 2023.
Additionally, there is a class action lawsuit against Hyundai and Kia over alleged oil consumption in certain vehicles. This defect is independent and not related to the connecting rod bearing failure of the two collective actions mentioned above. The case of oil consumption is Cho et al. v. Hyundai Motor Company, LTD., et al. and this case is being litigated.
